Privacy Policy
Privacy Policy — LUNA
At LUNA, your privacy matters to us. We are committed to protecting your personal data in accordance with the Personal Data Protection Law and the E-Commerce Law of Saudi Arabia.
What We Collect
When you interact with us, we may collect your name, phone number, email address, shipping address, and order details. We do not store your bank card information on our systems.
When We Collect It
When you create an account or place an order, when you contact our customer support, when you subscribe to our offers or notifications, or when you browse our website.
How We Use It
To process and deliver your orders, to respond to your inquiries, to improve your experience on our website, and to meet legal and regulatory requirements. We will never send you marketing content without your consent.
How We Protect It
We apply the highest technical and organizational security standards to ensure your data is never accessed, altered, or leaked by any unauthorized party.
Do We Share It?
We do not sell or rent your data to anyone. We share it only with shipping carriers and payment providers to fulfill your order, or with government authorities when required by law — and only to the minimum extent necessary.
Cookies
We use cookies to enhance your experience and analyze website performance. You can manage or disable them anytime through your browser settings.
Your Rights
You have the right to access your data, correct it, request a copy, or delete it where permitted by law. You may also withdraw your consent to data processing at any time.
Policy Updates
We may update this policy from time to time. Any changes will be published on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.